Managed IT
Tell us what you have. We recommend a package, with the price.
A few quick questions about your people, devices, security and Microsoft 365. You see the recommended package and indicative prices before anything is sent, then book your free consultation.
Managed IT
Four packages. Pick the cover you need.
Every package includes real people on the phone in Perth and transparent per-user pricing. No surprise invoices: project work is always quoted first. Start with a free consultation and onboarding assessment.
Basic
Keep it running
From $50per user / month ex GST ($55 inc. GST) · min. 3 users
Small teams that want monitoring, patching and help when they need it.
- Unlimited help desk (phone, email, remote)
- 24/7 monitoring and alerting
- Patch management (Windows, macOS, apps)
- Endpoint protection (EDR)
- 24/7 managed detection and response (MDR)
- Email and Microsoft 365 security
- Backup with tested restores
- Microsoft 365 administration
- On-site support included
- Network and WiFi management (UniFi)
- Quarterly reviews and IT roadmap (vCIO)
- After-hours support included
- Essential Eight alignment and reporting
Plus
Protected and backed up
From $100per user / month ex GST ($110 inc. GST) · min. 5 users
Businesses that handle customer data and cannot afford downtime.
- Unlimited help desk (phone, email, remote)
- 24/7 monitoring and alerting
- Patch management (Windows, macOS, apps)
- Endpoint protection (EDR)
- 24/7 managed detection and response (MDR)
- Email and Microsoft 365 security
- Backup with tested restores
- Microsoft 365 administration
- On-site support included
- Network and WiFi management (UniFi)
- Quarterly reviews and IT roadmap (vCIO)
- After-hours support included
- Essential Eight alignment and reporting
Premium
Security operations included
From $180per user / month ex GST ($198 inc. GST) · min. 10 users
Growing businesses with compliance obligations or several sites.
- Unlimited help desk (phone, email, remote)
- 24/7 monitoring and alerting
- Patch management (Windows, macOS, apps)
- Endpoint protection (EDR)
- 24/7 managed detection and response (MDR)
- Email and Microsoft 365 security
- Backup with tested restores
- Microsoft 365 administration
- On-site support included
- Network and WiFi management (UniFi)
- Quarterly reviews and IT roadmap (vCIO)
- After-hours support included
- Essential Eight alignment and reporting
Ultra
Everything, around the clock
From $350per user / month ex GST ($385 inc. GST) · min. 20 users
Organisations that need after-hours cover, Essential Eight reporting and a roadmap.
- Unlimited help desk (phone, email, remote)
- 24/7 monitoring and alerting
- Patch management (Windows, macOS, apps)
- Endpoint protection (EDR)
- 24/7 managed detection and response (MDR)
- Email and Microsoft 365 security
- Backup with tested restores
- Microsoft 365 administration
- On-site support included
- Network and WiFi management (UniFi)
- Quarterly reviews and IT roadmap (vCIO)
- After-hours support included
- Essential Eight alignment and reporting
Microsoft 365 licences, hardware and project work are itemised separately so you always see exactly what you pay for.