Perth · Western Australia
One route to everything technical.
Metroway is the only true technology company in Western Australia, managed IT and automation, that also takes care of your telecommunications and electrical. Instead of three providers, three quotes and three bills, you get one local team, one point of contact and one Metroway365 bill, with standardised pricing you can see before you call.
One
contact, one team, one bill: Metroway365
Only
WA technology company that also does comms and electrical
$0
hidden fees. Standardised, published pricing
10%
off at Platinum. Loyalty means something here
WA
Local people, local care, licensed work
Hassle-free. That is the whole point.
Technology, telecommunications and electrical usually mean three companies, three sets of pricing and three bills, and nobody who owns the whole problem. Metroway removes all of that.
One point of contact
One number, one team that knows your home or business, from the switchboard to the cloud. Nobody to pass you between.
One bill: Metroway365
Every Metroway service, itemised on one monthly bill with one due date. Projects and one-off jobs on the same account.
Standardised, transparent pricing
Published rates that are the same for everyone, fixed quotes, no hidden fees. If it is not on the quote, you do not pay for it.
Loyalty means something
Metroway Rewards: the more services you have with us, the more you spend and the longer you stay, the more you save. Up to 10% off everything.
Three providers, or one route.
This is what changes when the same WA team does your technology, telecommunications and electrical. Not a bundle of separate companies under one logo: one team, one plan, one bill.
- Who you callAn IT company, a telco and an electricianThree numbers, three ticket systems, and each one says the problem is someone else’s.MetrowayOne number and one team that owns the whole problem, from the switchboard to the cloud.
- BillsAn IT company, a telco and an electricianThree invoices on three dates with three sets of terms, and three price rises to keep track of.MetrowayOne Metroway365 bill, itemised, one due date, with your Rewards discount already applied.
- PricingAn IT company, a telco and an electricianDifferent pricing models, negotiated quotes, call-out surprises and fees in the fine print.MetrowayStandardised, published pricing that is the same for everyone. Fixed quotes. No hidden fees.
- The workAn IT company, a telco and an electricianThe electrician runs the cable, the telco connects the line, the IT company sets up the WiFi, on three different days.MetrowayPower, cabling, network, phones and devices planned and installed together as one job.
- LoyaltyAn IT company, a telco and an electricianThe best deals go to new customers. Staying costs you more.MetrowayThe more services you have with us, the more you spend and the longer you stay, the more you save. Up to 10% off everything.
- AccountabilityAn IT company, a telco and an electricianWhen something breaks, you work out whose fault it is.MetrowayHonest, local WA people who work with you until you are satisfied. One accountable team.
Who are you buying for?
Residential is for homes and small home offices, Commercial for business use, and Enterprise for complex or multi-site organisations, departments and government. Pick one and we show you the right services and prices.
Residential
For your home and home office
Consumer, personal or household use at a home premises. Home-office businesses may choose Residential if they operate from a residence with up to 2 people and about 5 devices.
- One local team for internet, smart home and electrical
- Prices published up front, no hidden fees
- Pensioner Concession Card holders get Gold rewards
Home-office businesses may choose Residential if they operate from a residence with up to 2 people and about 5 devices (self-declared; business software licences still required).
Commercial
For businesses at a single premises
Business use at a single business premises, with packages priced per user.
- IT, phones and power from one WA team
- Standardised pricing, fixed quotes, no hidden fees
- One Metroway365 bill, discounts the longer you stay
Enterprise
For multi-site and complex organisations
Complex or multi-site organisations, departments and government, or anyone needing a custom agreement or SLA.
- Technology, telecommunications and electrical under one agreement
- Custom agreements and SLAs, inc. government
- One account team, one consolidated bill
All in one. Technology, telecommunications, electrical.
Three service lines designed and delivered together, so the cabling, power, network, phones, devices and automation are one job, one team and one bill, not three of each.
Our only promise
Honest, local Western Australian support. With care.
You will always have honest and true Western Australian local support, with care for your home or business. We provide the best solution for you, not the one that suits our targets, and we take the time to get it right.
We will work with you until you are satisfied. That is the whole promise, and it applies whether the job is a single power point or a multi-site rollout.
Partners, not competitors
More options for you, because we work with the people others call rivals
Metroway has deep affiliations and partnerships across Western Australia, including with businesses most providers treat as competitors. By turning competitors into partners we give you more choice, more coverage and more flexibility, without the complexity.
Whoever does the work, you deal with Metroway: one quote, one Metroway365 bill, one accountable team that stays with you until it is right. We design the solution around how your home or business runs, not around what we happen to sell.
How it works
Message or call. We scope it, quote it, do it, bill it once and support it. One route.
Step 1: Message us or call
Tell us what you need, or create an account and lodge a request in the portal. Business clients can start with a free consultation.
Step 2: We scope it
We ask the right questions, do a virtual estimate or a site visit, and design the solution around how you run.
Step 3: You accept a clear quote
A fixed quote with every line itemised, accepted online. No hidden fees, ever.
Step 4: We install, bill once and support
Licensed, local people install, test and show you how it works, then keep looking after it. Everything lands on one Metroway365 bill, with your Rewards discount already applied.
Metroway Rewards
The longer you stay, the more you save.
Most providers only reward new customers. We reward the people who stay. The longer you are with Metroway and the more solutions you have with us, the more you save, automatically, on every invoice.
Bronze
1% off
To qualify
- 3+ months with Metroway
- and either $1,000+ a year with us
or 1+ solution with us
Silver
2.5% off
To qualify
- 6+ months with Metroway
- and either $5,000+ a year with us
or 2+ solutions with us
Gold
5% off
To qualify
- 12+ months with Metroway
- and either $15,000+ a year with us
or 3+ solutions with us
Platinum
10% off
To qualify
- 24+ months with Metroway
- and either $40,000+ a year with us
or 4+ solutions with us
Not-for-profits get Platinum (10% off) from day one
For charities and not-for-profits registered with the Australian Charities and Not-for-profits Commission (ACNC). Tell us your ABN when you create your account.
Pensioner Concession Card holders get Gold (5% off)
On all residential services. Show your card on the first visit and the discount stays on your account.
- Discounts apply automatically to every invoice once you qualify, no claim forms.
- A "solution" is any ongoing service with us: Managed IT, nbn, phones, security, backup, a maintenance plan and so on.
- You never lose a tier for a quiet month: tiers are reviewed yearly, and only ever go up while you stay with us.
Frequently asked questions
The short version. The full list, with search, is on the FAQ page.
6 of 6 questions
About Metroway · 2
Metroway is the only true technology company in Western Australia, a managed IT and automation specialist, that also does your telecommunications and your licensed electrical work. Most people deal with an IT company, a phone or internet provider and an electrician, each with its own quotes, bills and rules. With Metroway one local team plans and delivers all of it as one job, with one point of contact, one standard of pricing and one bill.
Always a licensed electrician: either Metroway’s own electricians or one of our licensed electrical contractor partners across WA. Every partner guarantees their work and Metroway stays responsible for the standard you receive. Your quote, the work, the certificate and the bill all come from Metroway, so you never have to chase a third party.
Metroway365 one bill · 1
Metroway365 is our single-bill system. Every Metroway service you have, whether it is Managed IT, nbn, phones, mobile, security, hosting or an electrical maintenance plan, is itemised on one monthly bill with one due date and one payment. Project work and one-off jobs appear on the same account, so there is one place to see everything you have with us.
Pricing · 1
Yes. Support rates, Managed IT packages, nbn plans, testing and tagging and a full price list for technology, telecommunications and electrical are on the Pricing page. Anything we cannot price without seeing the job is quoted fixed, in writing, before any work starts.
Metroway Rewards · 1
Our loyalty program. Most providers only reward new customers; we reward the people who stay. Bronze, Silver, Gold and Platinum tiers take 1%, 2.5%, 5% and 10% off every invoice. Your tier depends on how long you have been with us and either how much you have with us each year or how many Metroway solutions you use. More services, more spend, longer with us, bigger discount.
Accounts · 1
Residential is for homes and home offices, Commercial for businesses at a premises, and Enterprise for multi-site or complex organisations, departments and government, or anyone needing a custom agreement or SLA. Home-office businesses may choose Residential if they operate from a residence with up to 2 people and about 5 devices (self-declared; business software licences still required). Pick one in the top bar and the site shows the right services and prices.
Still have a question?
Ask us. Straight answers from local people, no obligation and no sales script.
Get on the Metroway.
Message us or call, tell us what you need, and we take it from there. One contact, one team, one Metroway365 bill, and prices you can see before you call.